No. 16 / 17
Lumen Analytics
A dense B2B analytics dashboard redesigned to feel effortless without hiding any power.
- Category
- Product Design
- Industry
- SaaS / Technology
- Year
- 2025
- Services
- UI/UX Design, Design System, Usability Testing
01
The challenge
A data-heavy SaaS platform overwhelmed new users, driving high support load and slow team-wide adoption.
02
What we did
A clear visual hierarchy, progressive disclosure and a documented component library made complex data genuinely scannable.
03
Plates 01—03Details
04
SaaS / Technology, 2025Results
- Support tickets
- -58%
- Feature adoption
- +72%
- Components
- 60+
Services deliveredUI/UX DesignDesign SystemUsability Testing
05
In their words
“We came in expecting a visual refresh and got a genuine product rethink. They ran the user interviews, showed us exactly where onboarding was failing, and designed a system our engineers could build from without a single clarification call.”
Arjun Desai
Product Lead, Lumen Analytics
